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frequently asked Questions

  • Others

    What time is check-in and check-out?

    Check-in time is from 15 o'clock and check out time is 10 o'clock.
  • Others

    Is there a parking lot?

    We have a free parking lot.
  • Others

    Is there a shuttle from Gero Station?

    We will pick you up from Gero Station to the inn.
  • Others

    Do you have non-smoking rooms?

    All rooms are non-smoking.
  • Others

    Where is the place of meals?

    Supper will be served in the room and breakfast will be served in the private restaurant.
  • Others

    Is the outdoor bath in the outdoor bathroom hot springs onsen?

    The outdoor bath of the guest room with outdoor bath becomes hot spring.Please relax and enjoy the Gero Onsen in your room.
  • Others

    Can I reserve a private open-air bath?

    Private open-air baths must be booked at the front desk on the day.
  • Others

    Is there a curfew?

    There is no curfew.In the evening the night front desk takes care.
  • Others

    Can I make a group reservation?

    This facility does not accept group reservations.There is no banquet hall.
  • Others

    Can you arrange a companion or prepare karaoke?

    We do not arrange companions at this facility.In addition, karaoke is not available.

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